
Purpose
The Code of Conduct upholds the credibility, safety, and integrity of the mentoring profession. It assures mentees, families, and institutions that all SIMe-registered mentors adhere to high professional and ethical standards through continuous learning, supervision, and accountability.

Code of Conduct
Core Values
Integrity — We act with honesty, transparency, and fairness in every mentoring relationship.
Empathy — We listen with compassion, respect diversity, and support the unique journey of each mentee.
Excellence — We uphold high standards through continuous learning and professional supervision.
Accountability — We ensure our actions are ethical and aligned with SIMe’s governance standards.
Service — We mentor to uplift individuals, families, and communities for the common good.
1. Professional Conduct
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Maintain confidentiality of all mentee information, unless disclosure is required by law or for safety reasons.
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Avoid any conflict of interest, financial or personal, that may compromise professional judgment.
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Refrain from any form of discrimination, harassment, or exploitation of mentees.
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Keep clear boundaries between personal and professional relationships.
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Represent SIMe and mentoring professionally at all times, in person and online.
2. Competence and Continuous Learning
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Participate in ongoing professional development, training, and supervision as required by SIMe.
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Regularly reflect on and improve mentoring practices.
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Seek peer or supervisor consultation when faced with ethical or complex mentoring challenges.
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Stay informed about best practices, cultural sensitivities, and emerging methodologies in mentoring.
3. Respect and Non-Discrimination
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Honour the dignity, beliefs, and values of every mentee regardless of race, religion, gender, or background.
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Foster a safe and inclusive mentoring environment free from bias or prejudice.
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Respect each mentee’s autonomy, confidentiality, and boundaries.
4. Duty of Care and Safety
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Prioritise the physical, emotional, and psychological safety of mentees.
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Report any suspected harm, abuse, or risk through appropriate channels.
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Maintain professionalism during virtual or physical sessions with clear communication boundaries.
5. Transparency and Accountability
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Clearly communicate mentoring goals, scope, and expectations to mentees.
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Maintain accurate records of mentoring sessions, feedback, and evaluations.
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Comply with SIMe’s supervision, monitoring, and evaluation processes.
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Cooperate fully in any investigation of complaints or misconduct.
6. Confidentiality and Data Protection
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Protect all personal and sensitive data in compliance with Singapore’s PDPA.
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Store digital and physical records securely and dispose of them responsibly.
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Use mentee information only for legitimate mentoring and reporting purposes.
7. Ethical Use of Technology
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Ensure all online mentoring and digital communications maintain privacy and professionalism.
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Refrain from posting or sharing mentee information or interactions on social media.
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Use only approved digital tools for official SIMe mentoring activities.
8. Breach and Disciplinary Actions
Violations of this Code may result in:
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Verbal or written warning
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Mandatory retraining or supervision
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Suspension or termination of registration
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Removal from SIMe directory and notification to relevant partner institutions
Why the Code of Conduct Matters
For Mentees and Families — It ensures your safety, privacy, and trust.
For Institutions and Partners — It assures professional governance and quality mentoring standards.
For Mentors — It affirms your credibility, professional identity, and commitment to excellence.

Code of Practice for Registered Mentors
Purpose
The Code of Practice provides practical guidance to all SIMe-registered mentors to ensure that mentoring relationships are ethical, effective, and aligned with the Institute’s mission to promote safe, evidence-based, and values-driven mentoring across families, workplaces, schools, and communities.
1. Professional Integrity and Governance
Practice Standards
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Comply with SIMe’s Code of Conduct, supervision policies, and confidentiality agreements.
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Disclose any conflicts of interest to mentees or the Institute before commencing mentoring.
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Keep transparent records of mentoring activities, session notes, and follow-ups using approved formats.
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Respect institutional and legal obligations, including PDPA and child protection requirements.
Good Practice Example:
A mentor reports any potential conflict (e.g., mentoring a friend’s child) and seeks reassignment to maintain objectivity.
2. Building the Mentoring Relationship
Practice Standards
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Clarify roles, boundaries, and expectations at the start of the mentoring relationship.
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Develop mutually agreed goals with the mentee and review progress regularly.
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Encourage self-reflection, accountability, and learning ownership in the mentee.
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End relationships ethically with proper closure discussions and documentation.
Good Practice Example:
At the first session, the mentor co-creates a goal plan and explains confidentiality limits clearly.
3. Communication and Confidentiality
Practice Standards
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Communicate respectfully and actively listen without judgment or bias.
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Obtain consent before sharing mentee information with supervisors or partner institutions.
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Avoid using informal or personal messaging channels for mentoring without prior consent.
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Maintain professional tone and content in all written, verbal, or online communications.
Good Practice Example:
A mentor uses SIMe’s approved digital mentoring platform instead of personal chat apps to ensure privacy and record-keeping.
4. Competence and Continuous Development
Practice Standards
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Participate in ongoing professional development and periodic supervision.
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Seek guidance from senior mentors when dealing with complex or ethical dilemmas.
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Apply transdisciplinary perspectives (e.g., wellness, family, career) when relevant.
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Stay updated with mentoring research, cultural sensitivity, and emerging digital tools.
Good Practice Example:
A mentor joins quarterly supervision and reflective practice groups to strengthen cross-disciplinary understanding.
5. Inclusivity and Respect
Practice Standards
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Recognize and respect differences in culture, age, gender, ability, and belief systems.
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Ensure mentoring activities are accessible and inclusive for all mentees.
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Avoid imposing personal beliefs or political opinions.
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Use person-centred language that affirms dignity and agency.
Good Practice Example:
When mentoring a differently-abled youth, the mentor adapts communication pace and provides supportive materials.
6. Boundaries and Power Balance
Practice Standards
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Avoid dual relationships or personal involvement that may blur professional boundaries.
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Refrain from accepting or giving gifts that could influence objectivity.
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Maintain mentoring focus; refer mentees to appropriate professionals when issues go beyond mentoring scope.
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Set clear time, place, and mode of mentoring (online/offline, frequency, duration).
Good Practice Example:
A mentor declines a social invitation from a mentee’s family but offers to meet in a neutral professional setting.
7. Safety, Safeguarding and Crisis Management
Practice Standards
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Prioritise mentee safety and emotional well-being at all times.
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Report any sign of abuse, self-harm, or danger to designated authorities per SIMe policy.
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Document critical incidents factually and submit to supervisors promptly.
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Avoid conducting mentoring sessions in isolated or inappropriate environments.
Good Practice Example:
A mentor notices concerning behaviour in a youth mentee and immediately alerts the institutional safeguarding officer.
8. Documentation and Evaluation
Practice Standards
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Maintain secure and confidential records of mentoring activities.
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Use SIMe’s Observation and Feedback forms for supervision and self-evaluation.
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Participate in 360° evaluations (mentor–mentee–supervisor) for quality assurance.
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Use data responsibly to improve mentoring outcomes and programme impact.
Good Practice Example:
A mentor submits session notes monthly through SIMe’s portal for supervision review.
9. Collaboration and Community Practice
Practice Standards
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Work collaboratively with other mentors, counsellors, and institutional partners.
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Contribute to SIMe’s knowledge-sharing, community initiatives, and research.
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Respect intellectual property and give due credit for shared tools or ideas.
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Promote mentorship as a social good aligned with SIMe’s mission of Love + Wisdom = Peace.
Good Practice Example:
Mentors co-facilitate a group reflection session, exchanging culturally relevant mentoring tools.
10. Review and Compliance
Practice Standards
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All mentors must sign and uphold this Code of Practice upon registration and renewal.
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SIMe reserves the right to review compliance through supervision, audits, and feedback.
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Violations may lead to retraining, suspension, or removal from the SIMe register.
Why the Code of Practice Matters
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For Mentors: Provides clear standards and professional recognition.
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For Mentees: Guarantees safety, respect, and consistent mentoring quality.
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For Institutions: Builds trust and governance assurance for partnership.

