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Purpose

The Code of Conduct upholds the credibility, safety, and integrity of the mentoring profession. It assures mentees, families, and institutions that all SIMe-registered mentors adhere to high professional and ethical standards through continuous learning, supervision, and accountability.

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Code of Conduct

Core Values

Integrity — We act with honesty, transparency, and fairness in every mentoring relationship.
Empathy — We listen with compassion, respect diversity, and support the unique journey of each mentee.
Excellence — We uphold high standards through continuous learning and professional supervision.
Accountability — We ensure our actions are ethical and aligned with SIMe’s governance standards.
Service — We mentor to uplift individuals, families, and communities for the common good.

1. Professional Conduct

  • Maintain confidentiality of all mentee information, unless disclosure is required by law or for safety reasons.

  • Avoid any conflict of interest, financial or personal, that may compromise professional judgment.

  • Refrain from any form of discrimination, harassment, or exploitation of mentees.

  • Keep clear boundaries between personal and professional relationships.

  • Represent SIMe and mentoring professionally at all times, in person and online.

2. Competence and Continuous Learning

  • Participate in ongoing professional development, training, and supervision as required by SIMe.

  • Regularly reflect on and improve mentoring practices.

  • Seek peer or supervisor consultation when faced with ethical or complex mentoring challenges.

  • Stay informed about best practices, cultural sensitivities, and emerging methodologies in mentoring.

3. Respect and Non-Discrimination

  • Honour the dignity, beliefs, and values of every mentee regardless of race, religion, gender, or background.

  • Foster a safe and inclusive mentoring environment free from bias or prejudice.

  • Respect each mentee’s autonomy, confidentiality, and boundaries.

4. Duty of Care and Safety

  • Prioritise the physical, emotional, and psychological safety of mentees.

  • Report any suspected harm, abuse, or risk through appropriate channels.

  • Maintain professionalism during virtual or physical sessions with clear communication boundaries.

5. Transparency and Accountability

  • Clearly communicate mentoring goals, scope, and expectations to mentees.

  • Maintain accurate records of mentoring sessions, feedback, and evaluations.

  • Comply with SIMe’s supervision, monitoring, and evaluation processes.

  • Cooperate fully in any investigation of complaints or misconduct.

6. Confidentiality and Data Protection

  • Protect all personal and sensitive data in compliance with Singapore’s PDPA.

  • Store digital and physical records securely and dispose of them responsibly.

  • Use mentee information only for legitimate mentoring and reporting purposes.

7. Ethical Use of Technology

  • Ensure all online mentoring and digital communications maintain privacy and professionalism.

  • Refrain from posting or sharing mentee information or interactions on social media.

  • Use only approved digital tools for official SIMe mentoring activities.

8. Breach and Disciplinary Actions

Violations of this Code may result in:

  • Verbal or written warning

  • Mandatory retraining or supervision

  • Suspension or termination of registration

  • Removal from SIMe directory and notification to relevant partner institutions

Why the Code of Conduct Matters

For Mentees and Families — It ensures your safety, privacy, and trust.
For Institutions and Partners — It assures professional governance and quality mentoring standards.
For Mentors — It affirms your credibility, professional identity, and commitment to excellence.

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Code of Practice for Registered Mentors

Purpose

The Code of Practice provides practical guidance to all SIMe-registered mentors to ensure that mentoring relationships are ethical, effective, and aligned with the Institute’s mission to promote safe, evidence-based, and values-driven mentoring across families, workplaces, schools, and communities.

 

1. Professional Integrity and Governance

Practice Standards

  • Comply with SIMe’s Code of Conduct, supervision policies, and confidentiality agreements.
     

  • Disclose any conflicts of interest to mentees or the Institute before commencing mentoring.
     

  • Keep transparent records of mentoring activities, session notes, and follow-ups using approved formats.
     

  • Respect institutional and legal obligations, including PDPA and child protection requirements.
     

Good Practice Example:
A mentor reports any potential conflict (e.g., mentoring a friend’s child) and seeks reassignment to maintain objectivity.

 

2. Building the Mentoring Relationship

Practice Standards

  • Clarify roles, boundaries, and expectations at the start of the mentoring relationship.
     

  • Develop mutually agreed goals with the mentee and review progress regularly.
     

  • Encourage self-reflection, accountability, and learning ownership in the mentee.
     

  • End relationships ethically with proper closure discussions and documentation.
     

Good Practice Example:
At the first session, the mentor co-creates a goal plan and explains confidentiality limits clearly.

 

3. Communication and Confidentiality

Practice Standards

  • Communicate respectfully and actively listen without judgment or bias.
     

  • Obtain consent before sharing mentee information with supervisors or partner institutions.
     

  • Avoid using informal or personal messaging channels for mentoring without prior consent.
     

  • Maintain professional tone and content in all written, verbal, or online communications.
     

Good Practice Example:
A mentor uses SIMe’s approved digital mentoring platform instead of personal chat apps to ensure privacy and record-keeping.

 

4. Competence and Continuous Development

Practice Standards

  • Participate in ongoing professional development and periodic supervision.
     

  • Seek guidance from senior mentors when dealing with complex or ethical dilemmas.
     

  • Apply transdisciplinary perspectives (e.g., wellness, family, career) when relevant.
     

  • Stay updated with mentoring research, cultural sensitivity, and emerging digital tools.
     

Good Practice Example:
A mentor joins quarterly supervision and reflective practice groups to strengthen cross-disciplinary understanding.

 

5. Inclusivity and Respect

Practice Standards

  • Recognize and respect differences in culture, age, gender, ability, and belief systems.
     

  • Ensure mentoring activities are accessible and inclusive for all mentees.
     

  • Avoid imposing personal beliefs or political opinions.
     

  • Use person-centred language that affirms dignity and agency.
     

Good Practice Example:
When mentoring a differently-abled youth, the mentor adapts communication pace and provides supportive materials.

 

6. Boundaries and Power Balance

Practice Standards

  • Avoid dual relationships or personal involvement that may blur professional boundaries.
     

  • Refrain from accepting or giving gifts that could influence objectivity.
     

  • Maintain mentoring focus; refer mentees to appropriate professionals when issues go beyond mentoring scope.
     

  • Set clear time, place, and mode of mentoring (online/offline, frequency, duration).
     

Good Practice Example:
A mentor declines a social invitation from a mentee’s family but offers to meet in a neutral professional setting.

 

7. Safety, Safeguarding and Crisis Management

Practice Standards

  • Prioritise mentee safety and emotional well-being at all times.
     

  • Report any sign of abuse, self-harm, or danger to designated authorities per SIMe policy.
     

  • Document critical incidents factually and submit to supervisors promptly.
     

  • Avoid conducting mentoring sessions in isolated or inappropriate environments.
     

Good Practice Example:
A mentor notices concerning behaviour in a youth mentee and immediately alerts the institutional safeguarding officer.

 

8. Documentation and Evaluation

Practice Standards

  • Maintain secure and confidential records of mentoring activities.
     

  • Use SIMe’s Observation and Feedback forms for supervision and self-evaluation.
     

  • Participate in 360° evaluations (mentor–mentee–supervisor) for quality assurance.
     

  • Use data responsibly to improve mentoring outcomes and programme impact.
     

Good Practice Example:
A mentor submits session notes monthly through SIMe’s portal for supervision review.

 

9. Collaboration and Community Practice

Practice Standards

  • Work collaboratively with other mentors, counsellors, and institutional partners.
     

  • Contribute to SIMe’s knowledge-sharing, community initiatives, and research.
     

  • Respect intellectual property and give due credit for shared tools or ideas.
     

  • Promote mentorship as a social good aligned with SIMe’s mission of Love + Wisdom = Peace.
     

Good Practice Example:
Mentors co-facilitate a group reflection session, exchanging culturally relevant mentoring tools.

 

10. Review and Compliance

Practice Standards

  • All mentors must sign and uphold this Code of Practice upon registration and renewal.
     

  • SIMe reserves the right to review compliance through supervision, audits, and feedback.
     

  • Violations may lead to retraining, suspension, or removal from the SIMe register.
     

 

Why the Code of Practice Matters

  • For Mentors: Provides clear standards and professional recognition.
     

  • For Mentees: Guarantees safety, respect, and consistent mentoring quality.
     

  • For Institutions: Builds trust and governance assurance for partnership.

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Frequently asked questions

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