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Accessibility Statement

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Effective Date: October 2025

The Singapore Institute of Mentors Limited (SIMe) is committed to ensuring that our website, digital resources, and online services are accessible to everyone — including individuals with disabilities, seniors, and those using assistive technologies.
We believe that accessibility is an essential part of inclusion and aligns with our mission to support mentors and mentees from all walks of life.

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1. Our Commitment to Accessibility

We aim to provide an inclusive digital experience for all visitors by designing and maintaining our website in compliance with recognised accessibility standards, including:

  • Web Content Accessibility Guidelines (WCAG) 2.1 Level AA, as published by the World Wide Web Consortium (W3C); and

  • Singapore’s Infocomm Media Development Authority (IMDA) recommendations on accessible web design.

This means our pages are designed to be clear, perceivable, and operable by users of various abilities, devices, and browsers.

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2. Accessibility Features Implemented

The SIMe website includes the following accessibility features:

  • Text that can be resized or zoomed without loss of readability.

  • Clear and consistent navigation and heading structure.

  • Sufficient contrast between text and background for readability.

  • Alt-text descriptions for images and meaningful graphics.

  • Keyboard-friendly navigation for users who cannot use a mouse.

  • Closed captions or transcripts for video and audio content (where available).

  • Descriptive links and labels to improve clarity for screen readers.

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3. Ongoing Improvements

Accessibility is a continuous process.
SIMe conducts regular reviews and content audits to identify and correct accessibility barriers.
We also provide training and guidance to our content creators, web administrators, and partner organisations to ensure all updates remain inclusive and compliant.

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4. Feedback and Assistance

We welcome feedback on the accessibility of our website and services.
If you experience any difficulty accessing information, completing a form, or using any part of the site, please contact us directly.
We will do our best to provide the content or assistance you need in an accessible format.

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When contacting us, please describe:

  • The issue you encountered;

  • The URL or page where it occurred; and

  • The type of assistive technology or device you are using (if applicable).

This helps us investigate and resolve issues efficiently.

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5. Third-Party Content and External Links

While SIMe strives to ensure full accessibility across our own pages, some third-party content, such as embedded videos, forms, or partner links, may not meet the same accessibility standards.
We encourage our partners to adopt inclusive design principles and are actively working toward improving consistency across all integrated platforms.

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6. Future Goals

We are committed to:

  • Expanding captioning and sign-language support for all official video content.

  • Providing downloadable accessibility guides for mentors and mentees.

  • Establishing an Accessibility & Inclusion Advisory Panel as part of our ongoing ESG governance framework.

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Accessibility is part of our social responsibility — ensuring that everyone, regardless of ability, can learn, mentor, and contribute meaningfully within the SIMe community.

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7. Statement Review

This Accessibility Statement is reviewed annually to ensure ongoing compliance and continuous improvement.
The most recent review was conducted in October 2025.

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